FTP Directory listing Problem on Plesk

Many Plesk user facing issue with FTP directory listing. When you want to connect to FTP through Filezilla, FTP site connect successfully but it fails at the directory listing stage. I will demonstrate how to resolve FTP Directory listing Problem on Plesk linux server.

This issue happens due to block of Passive port range.

Wait a minute! What is Passive FTP?

Well, FTP communication can be happen over 2 different type of connection, Active and Passive.

The following website explained it pretty clearly about Active FTP and Passive FTP: http://slacksite.com/other/ftp.html

How to solve the FTP Directory listing Problem

Step 1

Create a file ‘/etc/proftpd.d/passive_ports.conf’ contain the following line

# Use the IANA registered ephemeral port range
PassivePorts 49152 65534

Step 2

Add firewall rule to “Tools & Settings > Firewall”

If the server is under NAT configuration, allow the following port range to the router as well

Step 2

Restart FTP service

# service xinetd restart

Congratulation’s! Now FTP site can be accessed without any issue. Thanks for using this tutorial to solve FTP Directory listing Problem on Plesk Linux.